Legal
AstroClan Privacy Policy
1. Introduction
AstroClan ("we", "our", or "us") connects you with a clan of professional astrologers, tarot readers, numerologists, and Vastu consultants. This Privacy Policy explains what information we collect when you use our website and app, how we use it, and the choices you have.
By creating an account or booking a consultation, you agree to the practices described in this policy. If you don't agree, please don't use AstroClan.
2. Information We Collect
We collect information you provide directly, information generated through your use of the app, and limited data from your device.
Account details
- Full name
- Email address and phone number
- Date, time, and place of birth
- Profile photo (optional)
Consultation data
- Chat and call transcripts with astrologers
- Questions and topics you select
- Session ratings and feedback
Usage & device data
- App version and device type
- Approximate location (city-level)
- Pages visited and features used
3. How We Use Your Information
- To match you with the right astrologer and personalize your birth chart
- To process payments and send booking confirmations
- To improve session quality, app performance, and customer support
- To send reminders, offers, and updates you can opt out of at any time
- To detect fraud and keep the AstroClan community safe
4. Data Sharing
We share your birth details and questions only with the astrologer you choose to consult, solely for the purpose of that session. We do not sell your personal data.
- Payment processors, to complete transactions securely
- Cloud hosting providers, under strict confidentiality agreements
- Law enforcement, only when required by valid legal process
5. Data Security
All consultations are encrypted in transit. Access to birth data and chat logs is restricted to the astrologer assigned to your session and a small, audited support team. We run regular security reviews of our systems.
6. Your Rights
- Access or download a copy of your data
- Correct inaccurate birth or contact details
- Delete your account and associated consultation history
- Withdraw consent for marketing communications at any time
8. Children's Privacy
AstroClan is intended for users aged 18 and above. We do not knowingly collect information from children. If you believe a minor has created an account, please contact us so we can remove it.
9. Changes to This Policy
We may update this policy as our services evolve. Meaningful changes will be announced in the app at least 7 days before they take effect.
10. Contact Us
Questions about this policy or your data? Reach our privacy team any time at privacy@astroclan.app, or visit our Support page for more ways to get in touch.
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